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UPDATE – DON’T DO THIS FIX AS IT WORKED FOR ONLY A SHORT WHILE. IT RETURNED BACK TO THE SAME PROBLEM AS BEFORE. YOU CAN DO THIS TO TURN YOUR ZUNE OFF FOR THOSE THAT ARE REPORTING HEATING PROBLEMS, ETC.

UPDATE 2 – It seems this update will work if you want to use your Zune for a short while. It has to do with the clock on the Zune it seems. You can do this and it will work, but once you plug it into charge in your computer – it will fail again.

UPDATE 3 – Microsoft has posted their fix: http://www.zune.net/en-us/support/zune30.htm. You need to wait till after noon Jan 1 2009 to use your device.

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If your 30GB Zune is a brick --- here is what I did to fix the problem. Please be advised that I am just telling you what I did and I am in no way responsible for you messing up your own Zune if you did what I mentioned here!

So, I posted earlier today about this. If you own a 30GB Zune, it probably turned into a brick today and just shows the startup screen and nothing else. None of the buttons will work and there is no way to turn it off. To fix this problem, you will have to first open the Zune case.

STEP 1 – Open the Zune case

image

You will need to get a small flat-headed screwdriver and pop off the black plastic item that surrounds the area where you plug in your Zune. Once you pop this off, you will then find two small screws. You will need a small screwdriver (obviously) so if you have a screwdriver for glasses or something – then this would work. Once you have the screws out – you can then pop off the cover (the top part will come off last).

Opening it up, you will find two battery connections at the top of the Zune.

STEP 2 – Disconnect battery connections

image

You will need to move these up. Start with the left one and move it up till it is half-way disconnected. Then do the same to the right side. Your connection will be something like the following:

image

Wait at least three seconds and then you will want to reconnect them by pushing down on these connections.

From here – reattach the case cover. You will notice that your Zune as rebooted and will now work.

Hope that helps.

Posted on Wednesday, December 31, 2008 11:10 AM | Back to top


Comments on this post: Zune Y2K9 Fix

# re: Zune Y2K9 Fix
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Very useful specially with the pictures, however your desk seems to be all scratched up.
Left by Sherv on Dec 31, 2008 11:25 AM

# re: Zune Y2K9 Fix
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Bill,

According to the support forums on this, unplugging the battery is a temporary fix (http://forums.zune.net/0/82/404251/ShowPost.aspx) Were you able to run and use your Zune after you did this? How long have you had it running now?

thanks!
Left by Caleb Jenkins on Dec 31, 2008 11:25 AM

# re: Zune Y2K9 Fix
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You are so right --- it only worked for around a short while. Back to the same problem again.

Left by Bill Evjen on Dec 31, 2008 11:30 AM

# re: Zune Y2K9 Fix
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Actually it will work till you plug it back into your computer again.
Left by Bill Evjen on Dec 31, 2008 12:39 PM

# re: Zune Y2K9 Fix
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Saves the screen from overheating, but it locks back up the first time that I try to sync.
Left by Caleb Jenkins on Dec 31, 2008 1:03 PM

# re: Zune Y2K9 Fix
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Try doing it and changing your system time on your computer? I have not tried it, yet.
Left by well on Dec 31, 2008 1:04 PM

# re: Zune Y2K9 Fix
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Alternatively, if you're concerned about the Zune overheating I guess you could stick it in the refrigerator until the battery dies! XD
Left by Jerod Crump on Dec 31, 2008 1:19 PM

# re: Zune Y2K9 Fix
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well mines dead i have an older firmware and its affected by it unlike it supposedly wasn't. so thank god though i plugged it in cause my bat was dead and turned it on and unplugged it so it only had a few mins of bat it froze and died afew minutes later in my hands:(
Left by hrca150r on Dec 31, 2008 6:14 PM

# re: Zune Y2K9 Fix
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Your tongue is not worthy to utter the name of one such as Steve Ballmer (Bless on him)! But I shall answer dis question! You see the Zune is the most sophisticated device ever created by man! It was programed with sooooo very many features that even the whole of Microsoft cannot remember them all! What other device that pretends to compete with the Zune has such a feature? A self-improvement-vacation day mode? NONE! None I tell you! You all should bow and kiss Mr Ballmer's naked unwashed feet and praise the fates that such a one as he even bothers to explain anyting at all to your most unworthy selves!

http://fakesteveballmer.blogspot.com
Left by steveballmer on Jan 01, 2009 4:24 PM

# re: Zune Y2K9 Fix
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My Zune died because of the whole Y2K9 bug but will not revive itself. I took my zune apart and did the battery reset method. I let the battery die and it will do nothing. I plug it in to charge and it has the zune screen with the loading bar and shows the background for about three seconds then it goes back and shuts down to the zune loading screen. I'm lost and don't know what to do Pleas Help!!! PS I have tried all of the suggestions mentioned.
Left by Sophia on Jan 01, 2009 9:07 PM

# re: Zune Y2K9 Fix
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I got a a fix...
Buy a ipod
Left by matt on Jan 01, 2009 9:48 PM

# re: Zune Y2K9 Fix
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Mine didn't and will not come back, I have tried all the fixes also... : (
Left by James on Jan 02, 2009 8:15 PM

# re: Zune Y2K9 Fix
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Will I am still stuck in the boot menu, does Microsoft goint to ignore the issue?
Does anyone know more
Left by Jerry on Jan 04, 2009 4:46 PM

# re: Zune Y2K9 Fix
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Mine is also still broken. I have tried draining the battery and booting back up 7-8 times. No luck.
Left by Bill Evjen on Jan 06, 2009 8:59 AM

# re: Zune Y2K9 Fix
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mine froze and i let it go dead and it never came back on it wont charge or nothing
Left by takeya on Jan 06, 2009 12:21 PM

# re: Zune Y2K9 Fix
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oh my gosh thank u so much i was about to throw my zune away because it wasnt doing anything it wouldnt even come on i took it alose and did the battery and it came on thank you thank you thank you!!!
Left by takeya on Jan 06, 2009 5:27 PM

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