I just found out that my daughter is allergic to gold and silver. Do you know what that means? PLATINUM!!
This is going to hurt.
In my job, I work with many emerging and recently emerged software technologies from many vendors. It is often difficult to resolve issues with these products as there isn't a large body of knowledge available. What I've been found incresingly over the last year or so is that most of the documentation and certainly support is coming through blog entries. I can appreciate that Q&A and out of the ordinary things that don't make traditional support documentation is perhaps best communicated through ......