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This posting is provided "AS IS" with no warranties, and confers no rights. The opinions expressed within are my own and should not be attributed to any other Individual, Company or the one I work for. I just happen to be a classic techie who is passionate about getting things to work as they should do (and are sometimes advertised and marketed as being able to?) and when I can I drop notes here to help others falling in to the same traps that I have fallen in to. If this has helped then please pass it on - if you feel that I have commented in error or disagree then please feel free to discuss with me either publically or privately? Cheers, Dave

Thin Clients, VDI and Linux integration from the front lines.... Raw and sometimes unedited notes based on my experiences with VMware, Thin Clients, Linux etc.

Today I was involved in a design meeting with a client where we discussed the pro's and con's of how the AG + AAC might add some value to an Infrastructure that is already heavily biased to Citrix.

To a certain extent it was a "no-brainer" as it all fits together so well, and we also had a Citrix Sales person as well as a Citrix SE (Systems Engineer) on hand just to keep things going nicely.

Now those of you who have delved in to looking at the AG in depth will have found that it is listed as a "failover" device, not a true load balancing type of scenario, and as such most people who really want to ensure they have a real enterprise design with no "single point of failure" tend to start thinking about something of a Load Balancing solution in front of this?

So you would have thought that when a customer says "tell me why I should use NetScaler rather than F5, Whale, etc..." that the Citrix employees would be all over themselves trying to convince the customer why their Kit is so good? No? It would appear that either the message or the details are not filtering through?

Is this a case of poor internal communications within Citrix? Does Citrix have a product portfolio that's too deep to keep track of? Maybe it's a case of this still being early days of the NetScaler acquisition such that the bridges haven't yet taken hold within the divisions?

From what I've seen and heard so far the NetScaler product is quite good (but I am somewhat of a neophyte in this space....  so what do I know?) but surely it doesn't bode well if I'm being the NetScaler champ in meeting with the Citrix guys?

Posted on Tuesday, February 21, 2006 6:03 PM Citrix , IT Management , Real Cool Stuff , Microsoft Tips , Security | Back to top

Comments on this post: Is Citrix getting too big for it's own good?

# re: Is Citrix getting too big for it's own good?
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Hey there,

As a NetScaler employee, I can see your point of view, but you should understand that NetScaler was a very small company compared to Citrix, and so it may take a bit of time for everyone at Citrix to understand exactly where NetScaler fits into the picture. We've had fantastic (growing!) extremely enthusiastic response from those sales people (both internal and in the channel) who have gotten training on the NetScaler productline, and I see very good things on the horizon.

As for competitive discussions, I'm sure that sales person would have loved to replace your F5 with a NetScaler, but s/he probably didn't yet know enough about the competitive landscape to get to the meat of it and didn't want to end up with egg on their face. If you'd like to discuss how NetScaler stacks up to any of our competitors, I'd be happy to have that dialog with you.

You can reach me by putting a dot between my first and last name at the company whose url I've linked to ;-)
Left by Tal Klein on Mar 01, 2006 10:15 PM

# re: Is Citrix getting too big for it's own good?
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Thanks for your comments Tal

I'm waiting to catch up with one of our Security guys who is the first chap on the Netscaler spearhead trainging program here in the UK. As he is a Citrix sceptic it'll be interesting to here what he thinks?

Left by Dave Caddick on Mar 02, 2006 4:44 AM

# re: Is Citrix getting too big for it's own good?
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Agreed, Dave. And as I said, should you have any questions about the NetScaler product-line before or after his feedback, I'm an engineer in the technical marketing department, so I'd be happy to do my best to answer them.

Left by Tal Klein on Mar 05, 2006 3:22 AM

# re: Is Citrix getting too big for it's own good?
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# re: Is Citrix getting too big for it's own good?
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Left by depression on Dec 20, 2006 7:00 PM

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