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This posting is provided "AS IS" with no warranties, and confers no rights. The opinions expressed within are my own and should not be attributed to any other Individual, Company or the one I work for. I just happen to be a classic techie who is passionate about getting things to work as they should do (and are sometimes advertised and marketed as being able to?) and when I can I drop notes here to help others falling in to the same traps that I have fallen in to. If this has helped then please pass it on - if you feel that I have commented in error or disagree then please feel free to discuss with me either publically or privately? Cheers, Dave
Thin Clients, VDI and Linux integration from the front lines.... Raw and sometimes unedited notes based on my experiences with VMware, Thin Clients, Linux etc.

A colleague of mine was looking in to an issue last week where the users appeared to be having very slow logins, as seen in this CTX Article 107433
The Logon Process Hangs At "Running logon scripts..."

What it turned out to be was that this was a system integrated in to a Novell Environment and somewhere in their login script was some lines that messed with the PATH Statement. Now this should have been set not to mess with the Citrix Servers - but, never mind... - so anyway, the PATH was actually missing some of the Citrix Path statements and that's what actually caused this. PATH updated to where it should be and all is back in business.

Really, when you think about it, when was the last time we had to be messing about with the PATH Statement to fix issues, this almost takes me back to Win 3.1 days and Novell 3.12?

Anyway, it reminded me of attending Doug Brown's Seminar at the Edinburgh iForum earlier this year, and a number of things he did stress was "Don't forget the basics!" - things like;
Hard-code the Network settings to 100 or 1G Duplex - don't leave in Auto
Ask the Network guys to confirm VLAN Settings (This is always fun ;-)
Defrag the Hard Drive, etc.
Don't assume ANYTHING - check all the basics first!

Always remember that regardless of what you are thinking right now (scratching your head, trying to think of answers at 3.00AM when you should have given up hours ago..) there is actually a logical answer to your issues - it's just that sometimes it is actually easier, and a heck of a lot quicker - to rebuild and start from scratch rather than find the answer. But it is always very satisfying to find the answer.

Good Luck!

Posted on Tuesday, December 20, 2005 8:18 AM Citrix , IT Management , Real Cool Stuff , Microsoft Tips | Back to top

Comments on this post: Citrix Troubleshooting Tips - Don't forget the Basics!

# re: Citrix Troubleshooting Tips - Don't forget the Basics!
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I am a citrix administrator in my company, and want help from u regarding citrix. i want to know regarding the deployment of application on citrix. When the applications are deployed on citrix it is very slow. what can be done to enhance the speed of applications hosted on citrix.
Left by Naresh on Jan 19, 2008 1:18 AM

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