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After we successfully moved user mailboxes from Exchange 2003 to Exchange 2010, we had a couple of Outlook 2007 SP2 users report that they were getting the error message, The Delegates settings were not saved correctly.  Cannot activate send-on-behalf-of list.  You do not have sufficient permission to perform this operation on this object, when they tried to add or remove a Delegate.


We followed the steps listed in Microsoft KB Article 958443 to fix the issue.  After you use the MfcMapi tool, it is important that you complete the steps for the delegates feature under Additional steps.

Please note it may take several hours or more for the changes to take effect to resolve the issue.

Posted on Thursday, July 1, 2010 4:06 PM | Back to top

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